We recommend that you print and keep a copy of these Terms and Conditions for future reference.

We may change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site. You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.

ORDER PROCESS - ORDERS FOR DELIVERY

PRICES AND PAYMENT

All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges (for details see ‘Delivery’ below).

The total cost of your order will be the price of the products you order, any additional services you choose (e.g. installation), plus any applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.

Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative or suggest that you visit one of our stores.

We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.

Delivery Charges

We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of products you select and on whether you choose standard delivery (5-7 working days) or a premium service (e.g. our morning delivery service). You only pay one delivery charge, irrespective of the number of products ordered:

For example, if you have a single Delivery Shopping Basket containing a Neckles with a standard delivery price of £10.95, with a standard delivery price of £5.95 & set of Earrings you will only be charged £10.95 standard delivery for those products.

When you add products to your Delivery Shopping Basket, the appropriate standard delivery charge will be added automatically. There are additional charges if you choose a premium delivery service (e.g. morning delivery).